Any company or organisation based in the European Union and any natural person living in the EU is eligible to register a .eu domain name.
The only characters allowed in a .eu domain name are:
The alphabetical characters a to z
The numbers 0 through 9
The hyphen (-)
Certain Unicode characters.
You should contact your registrar.If the domain is registered thru www.eunames.net you could open a support ticket and we will answer in due time.
Your domain name is in quarantine because it has been deleted. Names are put into quarantine for 40 days. During the quarantine period, websites or email address attached to the names no longer work. Once the quarantine period has passed, the domain names are released and can be registered by anyone on a first-come-first-served basis.
There are 3 reasons why a domain name can be deleted:
The domain name holder no longer wants the name. In this case, the 40-day quarantine serves as a cooling off period. The name can still be reactivated within the quarantine period if the domain name holder decides they would like to keep the name after all.
The domain name holder has not paid the renewal fee and eunames has been forced to delete the name because of outstanding payment. After 40 days in quarantine the domain name will be released for general registration on a first-come-first-served basis, unless the holder chooses to reactivate it before then
The domain name has been revoked by EURid because the domain name holder did not meet the eligibility criteria. Revoked domain names can only be reactivated by EURid.
Each domain name has an extension, such as .eu, .com, .net, etc. These extensions, which appear after the last dot of a URL or Internet address, are called top-level domains (TLDs).
In the case of the URL http://www.eunames.net, the extension of the domain name eunames is .net.
TLDs are at the top of the hierarchy of the Domain Name System (DNS).
Look up the domain name in the .eu WHOIS database to find out on what date it will be available again for registration on a first-come-first-served basis.
If you are the holder of a quarantined domain name and would like to get your name back before then, contact eunames to ask for a reactivation.
You can also ask a new registrar to reactivate your domain name if you are not satisfied with www.eunames.net. Your new registrar will then transfer your name from quarantine into his portfolio.
Reactivation involves a cost. Contact eunames if you have any questions about fees.
A registrar is a company like Domain Services Limited through which you can register a domain name.
Yes, it is possible to receive a copy of the confirmation email you were sent. Please ask the registrar who initiated the trade or transfer to send you a copy of the confirmation e-mail or contact us and we will organize it for you.
A registrant, or domain-name holder, is a person, company or organization that registers a domain name.
If you want to trade your .eu domain name to someone else, several things must happen:
The organisation or person taking over your .eu domain name must ask us on his or her behalf and request a trade.
Once we have received the request EURid send both you and the future holder an email asking you to confirm that you want the trade to proceed. You can confirm the trade by clicking on a link in the email. (Trades can also be confirmed by fax.)
You have 14 days to confirm. If neither or only 1 of you confirms during this time, the trade will expire. If both of you confirm, the trade will be approved.
After approval, EURid will update the .eu WHOIS database. One year will be added to the remaining registration term of the domain name.
Moving a .eu domain name to another registrar involves several steps. Follow the steps below or use an authorisation code if you want to pre-approve your transfer.
Ask eunames to contact EURid on your behalf and request a transfer.
Once we have received the request we’ll send you an email asking you to confirm that you want the transfer to proceed. You can confirm the transfer by clicking on a link in the email. (Transfers can also be confirmed by fax.)
If you don't confirm the transfer request within 14 days, the request will expire. If you do confirm, the request will be approved.
A transfer is usually approved within an average of 24 hours of your confirmation (on business days). We will let you know once it has been completed.
One year will be added to the remaining registration term of the domain name.
When a domain name has a status of on hold it means that it has been registered, but is currently unavailable to be traded or transferred, pending the outcome of legal activity. Unless you are party to the legal proceedings, eunames staff may not provide you with any more information on the domain name other than that mentioned above.
The WHOIS is a database containing all the .eu names that have been registered to date. By querying a name you are able to see if someone has registered it yet or not i.e. whether it is still available. If the name has already been registered you will be able to see who it was registered by.
t is possible to obtain a full set of contact details for private registrants by submitting a request for the disclosure of personal data to EURid.
The form for this request can be found on their website (www.eurid.eu) in the Downloads/Documents section. It must be comprehensively completed and can be sent to them via email ( firstname.lastname@example.org ), fax (+32 2 401 27 51), or regular mail. The relevant department will then consider the request and you will subsequently be informed whether they have elected to disclose the requested information or not.
If an organization owns the domain name in question it cannot remove its personal details from the WHOIS as organizations are obliged by European law to display their contact details. However, if the domain name in question is owned by a private person and when registering the domain name they made a mistake and entered their name into the Organization field, they can contact us and ask us to remove the information that is contained in the Organization field of their entry in the WHOIS database. Please note: We may charge you for performing this service as we are charged by the Registry (EURid) and may need to recover his costs.
The domain name holder has 14 days in which to confirm a transfer. After we have received confirmation, a transfer is usually processed within an average of 24 hours on business days.
Please note that, in the case of a transfer from quarantine, the 14 days allowed for confirmation is only valid if the transfer request is received more than 14 days before the domain name in question is due to be released from quarantine. If the request is received after this time, the domain name will be released from quarantine even though a a transfer from quarantine is in progress.
No, we can't. EUnames and the Czech Arbitration Court are entirely independent of each other and the court's website is maintained solely by its own personnel. If you experience any difficulties whilst using the site, the court requests that you send an email to the following address: email@example.com . Technical problems are to be reported to the webmaster.
No, we can't.
As it is possible for EUnames to be a party in an ADR, it would not be appropriate for EUnames to be too closely tied to the court, as the court could be accused of partiality as a result. Consequently, it is in the best interests of registrants and other interested parties that the CAC and EUnames remain as separate as possible.
We ask that all enquires regarding ADRs be addressed directly to the court.
No. The ADR is a remote procedure with all communication to and from the court happening either via regular post, fax or email depending on which form of communication was selected by the complainant.
ADRs are filed online using the platform of the Czech Arbitration Court. But in order to file an ADR you have to become a registered member of their website. Simply surf towww.adr.eu. On the front page of the site you will see a series of tabs in the top right-hand corner. Move your mouse over the 'On-line Arbitration Platform' tab. A drop down menu will appear; select the second option, 'Register new user.' (Those who have already filed an ADR should select 'Login' instead.) You will now be asked to supply the court with your personal details. Once you have completed all mandatory fields, click on the 'submit' button at the bottom of the page. You will then be taken to the login page where you can login using the login details you have just created. Once you have logged in you will be able to start a new dispute/file an ADR. Important to note is that filing an ADR consists out of several sections that need to be completed before the complaint is sent to the court. Each section needs to be filed/submitted before access is granted to the next section. Any further inquiries about the ADR platform should be addressed to firstname.lastname@example.org .
Fees charged for ADRs vary according to the number of domain names involved and the number of panelists you elect to appoint.
ADR stands for Alternative Dispute Resolution and is facilitated by the Prague-based Arbitration Court in the Czech Republic. It administers ADR Proceedings in line with the Public Policy Rules for .eu that were drawn up by the European Commission (EC regulation 874/2004.)
Yes, but only if:
a) It concerns an application made during the Sunrise period and;
b) The domain name in question has not yet been activated and;
c) The ADR is filed within the 40 day period after the day on which the relevant Sunrise application was accepted/rejected;
Important to note is that when an ADR is filed against EURid its sole object and purpose is to verify whether the relevant decision by the Registry conflicts with the Regulations. Therefore any ADRs concerning domain names that have already been activated should be filed directly against the owner of the domain name.
.eu domain names can be registered for a period of 1 to 10 years. This period is called a registration term. The registration term can also be extended by eunames at any time before it expires. This is known as a term extension. A domain name’s registration term can be extended multiple times, provided that the number of years added doesn’t result in a total registration term that exceeds a maximum of 10 years.
The Term of .EU domain registration shall commence on the date of registration, and expire on the last of the same month for the following calendar year. There is no grace period for .EU domain renewal after the expiration date. Please renew your .EU domain 5 days prior to its expiration date. Otherwise, the domain will be deleted. For example, if a .EU domain was registered on 2006-06-22, then the domain expires on 2007-06-30. This domain must be renewed by 2007-06-25. Otherwise it will be deleted.
Please contact your eunames and open a support ticket to update your contact details in the WHOIS database. If your contact details are false, incorrect or outdated we will not be able to contact you if necessary and you may lose your domain name. Therefore, it is crucial to ensure your contact details are correct.
There are 2 ways to get your name back once you have requested that it be deleted.
1. If you have requested that your domain name be deleted on a future date and this date has not yet passed, you can request that we'undelete' the name on your behalf. This means that the name is removed from the list of names that are due to be deleted on the day you specified.(additional fares apply)
2. If you have requested that your name be deleted and the date of the deletion has passed but was less than 40 days ago then you can request that we reactivate the name on your behalf. The name is then taken out of “quarantine.” (Additional fare apply)
Please note that the registry (EURid) cannot execute the delete command or any other commands related to domain name management. If you have any problems with your domain names we ask that you contact us directly
After a .eu name has been deleted, it spends 40 days in quarantine. This quarantine period was implemented to allow owners to retrieve the name in the event that it was deleted by accident. Once the 40 day quarantine period has passed the name is again made available to the public to register.
Once the name has been deleted this deleted status is also reflected in the WHOIS. The deleted name gets a status of “quarantine” and the date on which the name is due to be released again is also published.
A domain name spends 40 days in quarantine once it has been deleted. This means that while the domain name is not available to the general public to register, it is also no longer in the possession of its former owner. The new “quarantined” status of the name is reflected in the WHOIS database and the date of its release is also published so that other parties having an interest in the name know when they can attempt to register it again.
Via us ,eunames.net, your registrar, you need to request that the registry (EURid) delete your name. When you make the delete request you should also specify the date on which you would like the name to be deleted. If the date you specify is the same as they date on which you make the delete request, the name will be deleted on that day.
Delete is instantaneous. The deletion of a domain name will go through on the date you specified. If no date is specified then the deletion of a name will go through on the same day that the delete request is made.
.eu is a Top Level Domain (TLD) or 'domain extension' (like .com, for example) specifically for European entities. It will indicate that the owner of a domain name has a presence in the European Community.
All applicants must adhere to a strict geographic requirement. Applicants must be:
Undertakings having their registered office, central administration or principal place of business within the European Community; OR
Organizations established within the European Community without prejudice to the application of national law; OR
Natural persons resident within the European Community
The address submitted in the application must be a European address.
EURid is the official Registry Operator, charged with overseeing the release of the domain, maintaining the registration database and drawing up the rules. It is a non-profit organisation. Its website is at www.eurid.eu.
An Accredited Registrar is a body licensed by EURid to sell the .eu domain. Registrations of the .eu domain can only be done through Accredited Registrars, EURid will not accept registrations directly. Accredited Registrars are allowed to accept both Sunrise Applications and Pre-Registration Applications (for the Open Registration period) in advance of the timetable being finalised for submission of these applications to EURid
Yes we are. We are part of Domain Services Limited, which is accredited with EURid. In making an application for a .eu domain through us you will be entering into a registration agreement with Domain Services Limited
Characters allowed are 'a to z', '0 to 9' and the hyphen '-'
The minimum number of characters is 2, although 2-character ISO country codes are NOT allowed
The maximum number of characters is 63
A domain cannot begin or end with a hyphen
A domain cannot contain a hyphen in the 3rd AND 4th positions (e.g. 24--hours.eu)
A list of restricted domains will be published by EURid, but will contain:
Reserved lists - country-names, Registry-related terms, EC-related terms
Blocked lists: names not allowed at the first level (e.g. xxx.eu)
2-letter names representing country codes (fr, uk etc.)
Geographical, high-level regional names and/or geo-political names
The .EU Registry (EURid) is a not for profit organisation appointed by the European Commission to be the operator of the Internet top level domain .eu. The first initiative, to establish .eu as a European top level domain, was taken in 1999 by the European Council. Subsequently, various preparations were made, mainly by the European Commission, until EURid was appointed in May 2003 as the operator of .eu, with the service contract being signed in October 2004. EURid was founded in April 2003 by the organisations operating the national top level domains for Belgium, Italy and Sweden. Later, the organisations operating the top level domains for the Czech Republic and Slovenia also joined EURid as members.
.eu was put in the root zone of the Internet Domain Name System (DNS) in March 2005 which means that, technically speaking; it has been in existence since then.
.eu began accepting applications for domain names from end users on December 7, 2005. At that time, only holders of prior rights to names enjoying some legal protection in a member state could apply for those names as domain names before .eu opened for general registration on a strictly first-come-first-served basis on April 7, 2006. This period of phased registration (Dec 7, 2005 – Apr 6, 2006) is referred to as the Sunrise period.
As set out in Section 2.7 of the EURid WHOIS Policy, all visually impaired users can request a special password to access the data without having to type in the random code and to get the email addresses in the form of plain text instead of images displaying the e-mail addresses.
We therefore kindly ask you to provide the Registry with a certificate confirming your disability. This certificate can be sent to EURid by postal mail or by e-mail and should be issued by the responsible authority from your member state.
Postal mail should be sent to:
E-mails should be sent to:
Please make sure that you include your e-mail address has to be included in the application as you will receive your special password via e-mail. EURid will deal with these applications in complete confidence and will not pass on any information to third parties.
No, they can't. All trades and transfers have to be processed by the registry (EURid )and whenever a trade/transfer is initiated for a domain name, EURid contacts the owner of that name by email asking them to confirm the trade/transfer. This email is sent to the email address reflected in the WHOIS database entry for that domain name. The trade/transfer will not be approved if the owner does not confirm that he is aware of the trade/transfer of his domain.
No. There is no functionality in place to enable bulk trades from one registrant to another. Each name must be transferred individually.
The details of the new registrant/registrar are visible in the WHOIS approximately 6 hours after the trade/transfer has been approved.
Once confirmation has been received from all the relevant parties, trades and transfers take approximately 5- 7 working days to process depending on the Registry’s workload.
No. Your original request will automatically time out when no parties confirm and once it has timed out you are free to initiate a new request, making sure that all details in the request are correct.
If you would like to sell your domain name to another party is up to that party to request a trade. The request is initiated by an accredited registrar who is authorized by the new owner to make the request on his behalf.
Once the registry (EURid) has received the trade request, 2 emails are issued. One email is sent to the current owner of the domain, and the other email is sent to the future owner of the domain. Both parties then have to confirm (via a link in the email) that they want the trade to proceed. If, after 7 days, neither (or only one) of the parties has confirmed the trade, a new email is sent out to the registrar (which was selected by the future owner to be the manager of the domain he will shortly own) informing him that confirmations are still outstanding. It is then up to the registrar to inform the relevant parties that confirmation is still needed. If, 7 days after the 2nd email was issued, either party has still failed to confirm the trade, the trade is cancelled. If however both parties have confirmed timely the trade is carried out – either 5 – 7 working days after the confirmations have been received or on the future date that was requested by the new owner.
If you would like your domain name to be managed by another registrar, you have to request that the domain name be transferred. Your new registrar (the one who will be the future manager of your domain) has to initiate a transfer request on your behalf.
Once the registry (EURid) has received the transfer request, an email is issued to the owner of the domain name. The owner then has seven days to confirm (via a link in the email) that they want the transfer to proceed. If EURid does not receive a confirmation within 7 days of issuing the confirmation email, a new email is sent out to the new registrar informing him that the confirmation is still outstanding. It is then up to the new registrar to inform the owner of the domain name that confirmation is still needed. If, 7 days after the second email was issued, the owner has still failed to confirm the transfer, the transfer is cancelled. If, however, the owner has confirmed the transfer timely, it is carried out – either 5 – 7 working days after confirmation from the owner was received or on the future date that was requested by the owner
A trade is when the ownership of a domain name changes hands.
A transfer is when the management of a domain name changes hands